gaurravgondalia.com

Privacy Policy

How we collect, use, store, and protect your personal information at gaurravgondaliya.com

Welcome to gaurravgondaliya.com (referred to as "Website", "we", "us", or "our").

This Privacy Policy explains how Gaurrav Gondaliya, a Direct Selling mentor and personal growth coach, collects, uses, stores, and protects your personal information when you visit our website, book a consultation, fill out inquiry forms, download books or resources, or engage with our mentorship services.

We handle your data with transparency, responsibility, and full compliance with applicable Indian laws including the Information Technology Act, 2000, SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023.

By using this website, you agree to this Privacy Policy.

2

Information We Collect

A. Information You Provide

When you interact with our consultation booking platform or forms, we may collect:

  • Full Name
  • Phone Number (with country code)
  • Email Address
  • City, State, Country
  • Current Profession
  • Consultation preferences (date/time)
  • Your goals, challenges, or situation
  • Any information shared during communication
This helps us deliver a personalized mentorship experience.

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP Address
  • Device and browser details
  • Pages visited and time spent
  • Referring source
  • Cookies and tracking data

C. Third-Party Platforms

If you connect via platforms like Instagram, Facebook, LinkedIn, or YouTube, we may receive limited public profile data based on your settings.

3

How We Use Your Information

We use your information to:

  • Schedule and manage consultation bookings
  • Communicate updates, confirmations, and reminders
  • Deliver mentorship services and digital resources
  • Improve website performance and user experience
  • Send updates or educational content (only if you opt-in)
  • Respond to queries or support requests
  • Prevent fraud or misuse
  • Comply with legal requirements
We only use your data for genuine and relevant purposes.
4

Data Sharing Policy

We do NOT sell or rent your personal data. We may share information only when necessary:

A. Trusted Service Providers

  • Razorpay (payments)
  • Email service providers
  • Hosting providers
  • Analytics tools (like Google Analytics)

All providers follow strict data protection agreements.

B. Legal Requirements

We may disclose data if required by law or to protect rights and safety.

C. Business Transfers

In case of merger or acquisition, data may be transferred with prior notice.

5

Payment Security (Razorpay)

All payments are processed securely via Razorpay.

  • We do NOT store card or banking details
  • Razorpay is PCI-DSS compliant
  • We only receive transaction confirmation

For more details: https://razorpay.com/privacy

6

Data Security

We implement strong security practices:

  • SSL encryption
  • Secure servers
  • Restricted access
  • Regular updates
  • Authentication protocols
While we follow industry standards, no system is 100% secure.
7

Data Retention

We retain your data only as long as necessary to:

  • Provide services
  • Meet legal requirements
  • Resolve disputes

After that, data is safely deleted or anonymized.

8

Cookies & Tracking

We use cookies to:

  • Improve user experience
  • Analyze website performance
  • Remember preferences

Types of Cookies

  • Essential cookies
  • Analytics cookies
  • Marketing cookies (only with consent)
We display a cookie consent banner for transparency. You can disable cookies in your browser settings.
9

Your Rights

Under Indian law, you have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Withdraw consent
  • File complaints

To exercise your rights, contact us using the details below.

10

Third-Party Links

We may link to external websites. We are not responsible for their privacy practices.

11

Children's Privacy

Our services are for individuals 18+ only.

We do not knowingly collect data from minors.

12

Changes to This Policy

We may update this policy as needed. We will:

  • Update the date
  • Notify users (if required)
13

Grievance Officer & Contact

For any concerns regarding your privacy or data, please reach out to us:

Name
Gaurrav Gondalia
Address
Surat, Gujarat, India
Working Hours
Mon – Sat, 10 AM – 6 PM
Acknowledgment
Within 48 hours
Resolution
Within 30 days
14

Consent

By using this website, you confirm:

  • You agree to this policy
  • You are 18+
  • Information provided is accurate
15

Governing Law

This policy is governed by Indian law.

Jurisdiction: Surat, Gujarat

A Final Note From Us

We treat your data the same way we treat our community — with responsibility, respect, and care. Your trust is important to us.

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